J.D. Power Highlights
Consumers Ask, Automakers Deliver: APEAL Shows Biggest Improvement in Study’s History
"There are a lot of high-quality, appealing vehicles in every segment of the market and shoppers don’t have to spend a fortune to get one"
Mobility Disruptors: Automated Driver Assistance Systems: Alarms Abound
Vehicle quality is the best it’s ever been. Ever. Owners made it very clear in the J.D. Power 2018 Initial Quality Study (IQS), and this was the fifth year in a row that we have seen the industry improve. All is good, right?