Prior to joining J.D. Power in 2014, Mr. Klinger was with Lake Research Partners. There, he served in several roles, including field coordinator, where he managed external relationships with survey vendors and focus group facilities. He also served as field director—managing the fielding of all online and telephone surveys, along with focus groups—and a research analyst, where he wrote questionnaires, analyzed data, drafted research reports, moderated focus groups and supported client relationships.
Mr. Klinger received a bachelor’s degree in political science from Grand Valley State University in Allendale, Michigan, and a master’s degree in political management from George Washington University in Washington, D.C.