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Our business is to understand your business and what drives your customer loyalty and retention. In every industry we serve across the globe, our analysts focus on delivering data-driven insights you can act on—today.

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Japan Initial Quality Study (IQS)

Japan Automotive Performance, Execution and Layout (APEAL) Study

Japan Sales Satisfaction Index (SSI) Study

Japan Customer Service Index (CSI) Study

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We help companies across industries recognize excellence and drive results throughout their organization—all by listening to the most important voice, the Voice of the Customer.

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The world's trusted consumer ratings.

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Our Power Circle Ratings are based on independent and unbiased feedback from millions of verified product and service owners around the globe.

5Among the best
4Better than most
3About average
2The rest

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About Us

Our business is to understand your business and what drives your customer loyalty and retention. In every industry we serve across the globe, our analysts focus on delivering data-driven insights you can act on—today.

Learn More

Search Our Resources

Contact Us

Clients

We understand the importance of putting the consumer at the center of what you do. We are committed to focusing on you and your customers so that, together, we can drive measurable results

Learn More

Special Power Reports

Investor Adoption of Nippon Individual Savings Account (NISA) is Limited; Tablet Use Is Increasing among Financial Institutions and Investors for Effective Communication

Satisfaction with Winter Tires in Japan Decreases during the Second Season of Use and Beyond

View Award Recipients

Contact Us

Explore our industry insights and connect with us via our press releases, studies, conferences, and events.

Learn More

Japan Initial Quality Study (IQS)

Japan Automotive Performance, Execution and Layout (APEAL) Study

Japan Sales Satisfaction Index (SSI) Study

Japan Customer Service Index (CSI) Study

Search News and Events

Contact Us

We help companies across industries recognize excellence and drive results throughout their organization—all by listening to the most important voice, the Voice of the Customer.

Learn More

Search Our Resources

Contact Us

The world's trusted consumer ratings.

Learn More

Our Power Circle Ratings are based on independent and unbiased feedback from millions of verified product and service owners around the globe.

5Among the best
4Better than most
3About average
2The rest

Ratings & Awards:

Research Auto Ratings:

Contact Us

About Us

Our business is to understand your business and what drives your customer loyalty and retention. In every industry we serve across the globe, our analysts focus on delivering data-driven insights you can act on—today.

Learn More

Search Our Resources

Contact Us

Explore our industry insights and connect with us via our press releases, studies, conferences, and events.

Learn More

Japan Initial Quality Study (IQS)

Japan Automotive Performance, Execution and Layout (APEAL) Study

Japan Sales Satisfaction Index (SSI) Study

Japan Customer Service Index (CSI) Study

Search News and Events

Contact Us

We help companies across industries recognize excellence and drive results throughout their organization—all by listening to the most important voice, the Voice of the Customer.

Learn More

Search Our Resources

Contact Us

The world's trusted consumer ratings.

Learn More

Our Power Circle Ratings are based on independent and unbiased feedback from millions of verified product and service owners around the globe.

5Among the best
4Better than most
3About average
2The rest

Ratings & Awards:

Research Auto Ratings:

Contact Us

Clients

We understand the importance of putting the consumer at the center of what you do. We are committed to focusing on you and your customers so that, together, we can drive measurable results

Learn More

Special Power Reports

Investor Adoption of Nippon Individual Savings Account (NISA) is Limited; Tablet Use Is Increasing among Financial Institutions and Investors for Effective Communication

Satisfaction with Winter Tires in Japan Decreases during the Second Season of Use and Beyond

View Award Recipients

Contact Us

Explore our industry insights and connect with us via our press releases, studies, conferences, and events.

Learn More

Japan Initial Quality Study (IQS)

Japan Automotive Performance, Execution and Layout (APEAL) Study

Japan Sales Satisfaction Index (SSI) Study

Japan Customer Service Index (CSI) Study

Search News and Events

Contact Us

We help companies across industries recognize excellence and drive results throughout their organization—all by listening to the most important voice, the Voice of the Customer.

Learn More

Search Our Resources

Contact Us

The world's trusted consumer ratings.

Learn More

Our Power Circle Ratings are based on independent and unbiased feedback from millions of verified product and service owners around the globe.

5Among the best
4Better than most
3About average
2The rest

Ratings & Awards:

Research Auto Ratings:

Contact Us

About Us

Our business is to understand your business and what drives your customer loyalty and retention. In every industry we serve across the globe, our analysts focus on delivering data-driven insights you can act on—today.

Learn More

Search Our Resources

Contact Us

Clients

We understand the importance of putting the consumer at the center of what you do. We are committed to focusing on you and your customers so that, together, we can drive measurable results

Learn More

Special Power Reports

Investor Adoption of Nippon Individual Savings Account (NISA) is Limited; Tablet Use Is Increasing among Financial Institutions and Investors for Effective Communication

Satisfaction with Winter Tires in Japan Decreases during the Second Season of Use and Beyond

View Award Recipients

Contact Us

Explore our industry insights and connect with us via our press releases, studies, conferences, and events.

Learn More

Japan Initial Quality Study (IQS)

Japan Automotive Performance, Execution and Layout (APEAL) Study

Japan Sales Satisfaction Index (SSI) Study

Japan Customer Service Index (CSI) Study

Search News and Events

Contact Us

We help companies across industries recognize excellence and drive results throughout their organization—all by listening to the most important voice, the Voice of the Customer.

Learn More

Search Our Resources

Contact Us

The world's trusted consumer ratings.

Learn More

Our Power Circle Ratings are based on independent and unbiased feedback from millions of verified product and service owners around the globe.

5Among the best
4Better than most
3About average
2The rest

Ratings & Awards:

Research Auto Ratings:

Contact Us

About Us

Our business is to understand your business and what drives your customer loyalty and retention. In every industry we serve across the globe, our analysts focus on delivering data-driven insights you can act on—today.

Learn More

Search Our Resources

Contact Us

Clients

We understand the importance of putting the consumer at the center of what you do. We are committed to focusing on you and your customers so that, together, we can drive measurable results

Learn More

Special Power Reports

Investor Adoption of Nippon Individual Savings Account (NISA) is Limited; Tablet Use Is Increasing among Financial Institutions and Investors for Effective Communication

Satisfaction with Winter Tires in Japan Decreases during the Second Season of Use and Beyond

View Award Recipients

Contact Us

Explore our industry insights and connect with us via our press releases, studies, conferences, and events.

Learn More

Japan Initial Quality Study (IQS)

Japan Automotive Performance, Execution and Layout (APEAL) Study

Japan Sales Satisfaction Index (SSI) Study

Japan Customer Service Index (CSI) Study

Search News and Events

Contact Us

We help companies across industries recognize excellence and drive results throughout their organization—all by listening to the most important voice, the Voice of the Customer.

Learn More

Search Our Resources

Contact Us

The world's trusted consumer ratings.

Learn More

Our Power Circle Ratings are based on independent and unbiased feedback from millions of verified product and service owners around the globe.

5Among the best
4Better than most
3About average
2The rest

Ratings & Awards:

Research Auto Ratings:

Contact Us

About Us

Our business is to understand your business and what drives your customer loyalty and retention. In every industry we serve across the globe, our analysts focus on delivering data-driven insights you can act on—today.

Learn More

Search Our Resources

Contact Us

Clients

We understand the importance of putting the consumer at the center of what you do. We are committed to focusing on you and your customers so that, together, we can drive measurable results

Learn More

Special Power Reports

Investor Adoption of Nippon Individual Savings Account (NISA) is Limited; Tablet Use Is Increasing among Financial Institutions and Investors for Effective Communication

Satisfaction with Winter Tires in Japan Decreases during the Second Season of Use and Beyond

View Award Recipients

Contact Us

Explore our industry insights and connect with us via our press releases, studies, conferences, and events.

Learn More

Japan Initial Quality Study (IQS)

Japan Automotive Performance, Execution and Layout (APEAL) Study

Japan Sales Satisfaction Index (SSI) Study

Japan Customer Service Index (CSI) Study

Search News and Events

Contact Us

We help companies across industries recognize excellence and drive results throughout their organization—all by listening to the most important voice, the Voice of the Customer.

Learn More

Search Our Resources

Contact Us

The world's trusted consumer ratings.

Learn More

Our Power Circle Ratings are based on independent and unbiased feedback from millions of verified product and service owners around the globe.

5Among the best
4Better than most
3About average
2The rest

Ratings & Awards:

Research Auto Ratings:

Contact Us

About Us

Our business is to understand your business and what drives your customer loyalty and retention. In every industry we serve across the globe, our analysts focus on delivering data-driven insights you can act on—today.

Learn More

Search Our Resources

Contact Us

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