CONSUMER RATINGS & AWARDS
VIEW POWER CIRCLE RATINGS
2013 Japan Initial Quality Study (IQS) by Category: Compact
AWARD RECIPIENT: Toyota Passo
RATINGS FACTORS
COMPANIES
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Overall Quality - Mechanical
Taken from the Japan Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 9 months of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose).
Powertrain Quality - Mechanical
Taken from the Japan Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 9 months of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only.
Body & Interior Quality - Mechanical
Taken from the Japan Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 9 months of new-vehicle ownership, this score is based on problems with wind noise, water leaks, poor interior fit/finish, paint imperfection, squeaks/rattles and the seats.
Features & Accessories Quality - Mechanical
Taken from the Japan Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 9 months of new-vehicle ownership, this score is based on problems with the windshield wipers, navigation system, rear-seat entertainment system, heater, air conditioner, stereo system, sunroof and trip computer.
Overall Quality - Design
Taken from the Japan Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 9 months of new-vehicle ownership, this score is based on problems where controls or features may work as designed, but are difficult to use or understand (i.e., overly complicated controls/features that are difficult to operate due to poor location).
Powertrain Quality - Design
Taken from the Japan Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 9 months of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., ride smoothness, responsiveness of the steering system and brakes, and handling/stability).
Body & Interior Quality - Design
Taken from the Japan Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 9 months of new-vehicle ownership, this score is based on problems with the front-/rear-end styling, the appearance of the interior and exterior, the sound of the doors when closing, and the seats.
Features & Accessories Quality - Design
Taken from the Japan Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 9 months of new-vehicle ownership, this score is based on problems with the stereo/navigation system, heater, air conditioner, and sunroof.
Taken from the Japan Initial Quality Study (IQS), which looks at owner-reported problems in the first 2 to 9 months of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction, or where controls or features may work as designed, but are difficult to use or understand.
Overall Quality
AWARD RECIPIENT
Toyota Passo
Honda Fit
Mazda Demio
Mitsubishi Mirage
Nissan Cube
Nissan Juke
Nissan March
Nissan Note
Suzuki Solio
Suzuki Swift
Toyota AQUA
Toyota Porte
Toyota Ractis
Toyota Spade
Toyota Vitz
Volkswagen Polo

*Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power & Associates awards.