Mark Spalinger is a Senior Research Manager in the Utilities Practice at J.D. Power. He is responsible for managing all syndicated and proprietary studies within the practice, including questionnaire development and programming activities; data collection and processing activities; and reporting activities.
Hiroshi Hasegawa is a Director, Asia Region Science at J.D. Power and is based in Singapore. He is responsible for leading various corporate research activities, including the data warehouse, index automation, research method alignment, methodological consultation and proposal reviews.
Weihua Huang is a Senior Director, Automotive in the Analytical Center of Excellence at J.D. Power. She is responsible for providing the company’s practice areas with questionnaire design and review, data analyses, statistical modeling and statistical consultations to meet the needs of external clients.
Craig Campbell is a Senior Director with the Consulting group of J.D. Power. Mr. Campbell currently works with clients to improve both product quality and customer satisfaction levels. He has managed multiple quality improvement activities for global corporations in Asia, Europe and the Americas.
Greg Truex is a Senior Director in the U.S. Services Industries Division at J.D. Power. He is responsible for project management, product development and client services, and manages the division’s 180 proprietary client accounts, including dozens of projects for U.S. federal agencies and commercial organizations.
Valerie Monet is a Senior Director in the Insurance Practice at J.D. Power. She serves as the Health Insurance Practice leader and is responsible for all North American syndicated, proprietary and consulting services provided to clients.
Jessica McGregor is a Director in the Insurance Practice, Services Industries—Americas Division at J.D. Power. She is responsible for new product development and strategic partnerships in North America within the insurance industry.
Joshua Halliburton is Vice President of Product Consulting at J.D. Power. He specializes in process quality improvement and has been involved in projects that include helping clients to improve their production quality systems, problem resolution processes, and operating systems/structure.
Geoffrey Mortimer-Lamb is a Vice President, Head of Global Product Development at J.D. Power, where he works directly with automotive clients in all major global markets on improving product quality and business performance. His responsibilities include product strategy and development, engineering, supply base, manufacturing and information systems.
Mike Battaglia is Vice President, Sales in the Global Automotive Division at J.D. Power. He is responsible for designing, developing and delivering both syndicated and proprietary research projects and performance improvement solutions for manufacturers and dealers.