SINGAPORE: 30 Nov. 2017 — The number of problems reported per 100 vehicles (PP100) by new-vehicle owners has declined over the past five years, with declines reported across all problem categories except heating, ventilation and cooling (HVAC), according to the J.D. Power 2017 India Initial Quality StudySM (IQS), released today.
COSTA MESA, Calif.: 29 Nov. 2017 — Having a diverse portfolio of reward options withhotel loyalty rewards programs is a key driver of member satisfaction. According to the J.D. Power 2017 Hotel Loyalty Program Satisfaction Study,SM overall satisfaction is higher among program members who redeem rewards for dining, product purchases and special events than among those redeeming rewards for hotel stays alone.
BANGKOK: 30 Nov. 2017 — The number of problems reported per 100 vehicles (PP100) by new-vehicle owners has hit a record low this year, with the decline reported across all vehicle component categories except vehicle interior, according to the J.D. Power 2017 Thailand Initial Quality StudySM (IQS), released today.
Singapore: 28 November 2017 — With Singapore striving to become a cashless economy, credit card holders are following suit through increased usage of mobile payment services, particularly compared to other key global markets, according to the J.D. Power 2017 Singapore Credit Card Satisfaction Study,SM released today.
MELBOURNE: 28 Nov. 2017 — Automotive service dealers have consistently been improving the delivery of customer experience since 2013, achieving a notable improvement in service quality as evidenced by an increase of 48 points on a 1,000-point scale, according to the J.D. Power 2017 Australia Customer Service Index (Mass Market) Study,SM released today.
SINGAPURA: 27 Nov. 2017 — Pemilik kenderaan baharu muda yang berusia di bawah 30 tahun melaporkan lebih banyak masalah terhadap kenderaan baharu mereka berbanding pemandu berusia 30 tahun ke atas, menurut Kaji Selidik Kualiti Awal J.D. Power Malaysia 2017SM (IQS), yang diterbitkan hari ini.
SINGAPORE: 27 Nov. 2017 — New-vehicle owners younger than the age of 30 report a greater number of problems with their new vehicles than those age 30 and older, according to the J.D. Power 2017 Malaysia Initial Quality StudySM (IQS), released today.
DETROIT: 27 Nov. 2017 — For the seventh time this year, the new vehicle retail sales pace in November is expected to fall from year-ago levels, according to a forecast developed jointly by J.D. Power and LMC Automotive. The seasonally adjusted annualized rate (SAAR) for retail sales is expected to be 13.4 million units, down 300,000 from a year ago. Retail sales in November are anticipated to reach 1,119,600 units, a 0.1% decrease (selling days adjusted) compared with November 2016.