COSTA MESA, Calif.: 7 Feb. 2018 — J.D. Power presented its prestigious President’s Award to Home Instead Senior Care in recognition of its commitment to caring for older adults and exceeding customer expectations. Home Instead Senior Care is a network of more than 1,100 franchises that provide in-home, non-medical care for seniors, with offices in 12 countries.
COSTA MESA, Calif.: 1 Feb. 2018 — Unlimited data plans are the magic elixir for wireless network quality, while “bring your own device” promotions are having the opposite effect, according to the J.D. Power 2018 U.S. Wireless Network Quality Performance StudySM –Volume 1.
SINGAPORE: Ngày 31 tháng 01 năm 2018 - Hãng J.D.Power hôm nay đã công bố Khảo sát Chỉ số hài lòng về dịch vụ hậu mãi của khách hàng tại Việt Nam năm 2017 (CSI) trong phân khúc thị trường xe phổ thông: Tiêu chuẩn dịch vụ tại các Trung tâm dịch vụ chính hãng của các hãng xe phổ thông giảm cả về tần suất và chất lượng so với năm 2016.
SINGAPURA: 31 Jan. 2018 — Para pemilik kendaraan baru mengalami permasalahan awal yang lebih tinggi dalam hal kualitas sebagai akibat dari peningkatan penggunaan kendaraan, menurut J.D. Power 2017 Indonesia Initial Quality StudySM (IQS), yang dirilis hari ini.
SINGAPORE: 31 Jan. 2018 — The frequency and quality of the execution of service standards at authorized mass market vehicle service centres has declined since 2016, according to the J.D. Power 2017 Vietnam Customer Service Index (CSI) StudySM mass market segment, released today.
DETROIT: 29 Jan. 2018 — For the second consecutive year, the new vehicle retail sales pace in January is expected to fall from year-ago levels, according to a forecast developed jointly by J.D. Power and LMC Automotive. The seasonally adjusted annualized rate (SAAR) for retail sales is expected to be 13.7 million units, down 150,000 from a year ago. Retail sales are projected to reach 893,900 units, a 2.7% decrease on a selling day adjusted basis compared to January 2017. (Note: January 2018 has an extra selling day compared with January 2017).
SINGAPORE: 31 Jan. 2018 — New-vehicle owners are experiencing higher instances of initial quality problems as a result of increased use of vehicles, according to the J.D. Power 2017 Indonesia Initial Quality StudySM (IQS), released today.
SINGAPORE: 30 Jan. 2018 — Although initial product quality of two-wheelers in India has steadily improved over the years, young vehicle owners, who account for the majority of buyers, continue to experience higher instances of initial quality problems, according to the J.D. Power 2018 India Two-Wheeler Initial Quality StudySM (2WIQS), released today.
SHANGHAI: 29 Jan. 2018 — J.D. Power, the global leader in marketing data and analytics, announced a strategic partnership with BitAuto, China’s leading consumer-facing automotive portal, to conduct joint research and develop big data and artificial intelligence.