It was only three years ago that the automotive sector in ASEAN looked dramatically different from what it is today. In 2013, the larger markets of Thailand, Indonesia and Malaysia all posted new sales records. Of particular interest were the markets of Thailand and Indonesia who both surpassed the highly desirable one-million unit sales mark for the first time and gained significant traction in the Japanese media. Japanese automakers were keenly watching the developments in these markets to decide whether to pump more investments into this sector.
In J.D. Power's annual India Awards Ceremony, Mohit Arora, Executive Director, presented his keynote address on key emerging trends in customer expectations in the India automotive space. In his presentation, he broached upon the India economy outlook and the impact on the automotive industry, the changing market construct in the Light Vehicle sales and identified three key emerging trends in India. Arora also discussed the road ahead for automakers in India where the key questions that all should bear in mind are:
1.Where are customer expectations headed in the coming years?
It is a bleak time for farmers right now. Not only has recent torrential rains caused widespread damage to crops, the capricious climate has also lowered expectations from the Kharif yield threatening the livelihood of many farmers.
J.D. Power not only serves clients by providing best practice social media insights, but also leverages the use of various social media channels successfully across the industries in which J.D. Power serves. These channels include: