Videos

View a library of videos featuring J.D Power industry experts.

Video | Keynote Jay Baer Shares Auto Insights

Overcoming the Six Barriers Facing the Customer Experience Industry

English

J.D. Power Webcast | The Growing Influence of Self Service Channels on Growth, Profit and Competitive Advantage

English

Geoff Broderick就售后服务满意度接受乐视采访

Chinese, Simplified

Geoff Broderick interviewed by LETV on CSI

English

Video: Discussion on 2015 Thailand CSI Study

English

Video: Further discussion on the 2015 Australia Credit Card Study

English

Video: J.D. Power and Percipient join forces to offer Banking Optimization Programs Financial Services Businesses in Asia

Gerrit Kuyntjes, VP and GM of J.D. Power Asia Pacific and Navin Suri, CEO of Percipient get together to discuss:

English

iQIYI: 2015 China Sales Satisfaction Index (SSI) Study

Chinese, Simplified

CCTV 2115: China Retail Banking Satisfaction Study

Chinese, Simplified

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