Videos

View a library of videos featuring J.D Power industry experts.

J.D. Power Asia Pacific Corporate Video

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J.D. Power Asia Pacific Corporate Video

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iQIYI: 2015 China Sales Satisfaction Index (SSI) Study

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Video: 2015 India Vehicle Dependability Study

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Video: 2015 Australia Credit Card Satisfaction Study

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Video | 2015 U.S. Initial Quality Study (IQS)

Renee Stephens, Vice President of U.S. Automotive at J.D. Power, reveals results from the new J.D. Power 2015 U.S. Initial Quality StudySM (IQS)

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Video | Generational Buying Power of Gen Y

Gen Y comprises of the largest generation group with more than 80 million people. From a vehicle purchasing perspective, according to the J.D. Power 2015 U.S. Tech Choice StudySM, this generation occupies 28% of new-vehicle purchases today. Watch this brief video clip to gain deeper insight into this growing generation and how their advanced usage of technology may impact vehicles of the future.

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J.D. Power Webcast | Tapping the Potential of Digital Self Service

With ongoing pressure on margins, constraints on fees, and cost of compliance all impinging on earnings, self-service channels represent a critical opportunity to reduce costs and maintain profitability. The good news is that customers are also demanding the convenience and control provided through digital interactions. However, the risks to reputation and business results of delivering a less-than-seamless experience are high. So how do you capture the benefits and overcome the obstacles?

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Video: 2015 India DSWAMI Study

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Video: Increase Shopper Requests To A Dealer

Learn how a better shopping experience on a website will increase the likelihood shoppers will request more information.

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