Videos

View a library of videos featuring J.D Power industry experts.

Video | 2015 U.S. Initial Quality Study (IQS)

Renee Stephens, Vice President of U.S. Automotive at J.D. Power, reveals results from the new J.D. Power 2015 U.S. Initial Quality StudySM (IQS)

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Video | Generational Buying Power of Gen Y

Gen Y comprises of the largest generation group with more than 80 million people. From a vehicle purchasing perspective, according to the J.D. Power 2015 U.S. Tech Choice StudySM, this generation occupies 28% of new-vehicle purchases today. Watch this brief video clip to gain deeper insight into this growing generation and how their advanced usage of technology may impact vehicles of the future.

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J.D. Power Webcast | Tapping the Potential of Digital Self Service

With ongoing pressure on margins, constraints on fees, and cost of compliance all impinging on earnings, self-service channels represent a critical opportunity to reduce costs and maintain profitability. The good news is that customers are also demanding the convenience and control provided through digital interactions. However, the risks to reputation and business results of delivering a less-than-seamless experience are high. So how do you capture the benefits and overcome the obstacles?

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Video: 2015 India DSWAMI Study

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Video: Increase Shopper Requests To A Dealer

Learn how a better shopping experience on a website will increase the likelihood shoppers will request more information.

Request more information about TPAWES >

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Video | 2015 U.S. Tech Choice Study Chart Topping Technologies

In late April 2015, J.D. Power released its inaugural 2015 U.S. Tech Choice Study. To find out which emerging and future technologies resonated well amongst generations and vehicle segments, please watch this brief video clip.

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视频: J.D. Power总裁表示特斯拉在中国市场有局限性

Chinese, Simplified

CCTV: 中国汽车行业的机遇和挑战

Chinese, Simplified

CNBC:中国自主品牌必须提升品牌形象

Chinese, Simplified

CNBC: China Automakers Must Improve Brand—Pro

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