WESTLAKE VILLAGE, Calif., 3 April 2012 — While sales of new light vehicles in the United States continued at a brisk pace in March 2012, the types of vehicles being purchased, as well as the types of buyers and the average transaction price are rapidly changing, according J.D. Power and Associates' Power Information Network(R) (PIN), which collects transaction data on hundreds of thousands of new retail vehicle purchases and leases each month.
TOKYO: 7 March 2012 — While the main sales channel for life insurance in Japan remains direct sales by insurance companies, a growing percentage of consumers are using agencies to buy their life insurance, according to the J.D. Power Asia Pacific 2012 Japan Life Insurance Contract Customer Satisfaction StudySM.
WESTLAKE VILLAGE, Calif.: 2 April 2012 — Despite a record number of catastrophic storms and some of the largest payouts ever in the U.S. property insurance industry in 2011, overall customer satisfaction with the property claims experience has significantly increased from last year, according to the J.D. Power and Associates 2012 U.S. Property Claims Satisfaction StudySM released today.
WESTLAKE VILLAGE, Calif.: 29 March 2012 — Adhering to best practices regarding firm performance, technology, compliance and administrative support yield the highest levels of advisor satisfaction, even among advisors who receive payouts that are lower than industry average, according to the J.D. Power and Associates 2012 U.S. Financial Advisor Satisfaction StudySM released today.
WESTLAKE VILLAGE, Calif.: 29 March 2012 — When customers are highly satisfied with their vehicle's original tires, they are more likely to be loyal to the vehicle brand at the time of their next purchase, according to the J.D. Power and Associates 2012 U.S. Original Equipment Tire Customer Satisfaction StudySM.