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2012 U.S. Original Equipment Tire Customer Satisfaction Study

WESTLAKE VILLAGE, Calif.: 29 March 2012 — When customers are highly satisfied with their vehicle's original tires, they are more likely to be loyal to the vehicle brand at the time of their next purchase, according to the J.D. Power and Associates 2012 U.S. Original Equipment Tire Customer Satisfaction StudySM.

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2013 Lincoln MKS Preview

Fast Facts:
  • Restyled exterior
  • Upgraded mechanical hardware
  • New interior and technology

Exterior Features
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Bank of America Merrill Lynch - Call Center Certification Excellence

WESTLAKE VILLAGE, Calif.: 28 March 2012 — Bank of America Merrill Lynch has been recognized for call center operation customer satisfaction excellence for an eighth consecutive year under the J.D. Power and Associates Call Center Certification Program.SM The Call Center Certification Program distinction acknowledges a strong commitment by the Bank of America Merrill Lynch Retirement Contact Centers call center operation to provide "An Outstanding Customer Service Experience."

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2012 Upright Vacuum Satisfaction Study

WESTLAKE VILLAGE, Calif.: 28 March 2012 — Miele ranks highest in satisfying customers with upright vacuum cleaners, according to the J.D. Power and Associates 2012 Upright Vacuum Satisfaction StudySM released today.

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2013 Subaru XV Crosstrek Preview

Fast Facts:
  • New compact crossover SUV from Subaru
  • Projected to get 33 mpg on the highway
  • Ground clearance measures 8.7 inches
  • Standard all-wheel drive

Exterior Features
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2013 Ford Mustang Preview


 
Fast Facts:
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2013 Chevrolet Camaro ZL1 Convertible Preview

Fast Facts:
  • Most powerful Chevrolet convertible ever built
  • Supercharged 6.2-liter V-8 engine
  • Accelerates to 60 mph in about 4 seconds

Introduction
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2013 Mercedes-Benz GLK-Class Preview

Fast Facts:
  • Exterior styling updates
  • New dashboard and seat designs
  • New turbodiesel 4-cylinder engine in GLK250 BlueTec
  • More powerful V-6 engine in GLK350
  • Upgraded technology

Exterior Features
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March 2012 - Monthly Sales Forecast

WESTLAKE VILLAGE, Calif.: 22 March 2012 — New-vehicle retail sales are on track to end the first quarter of 2012 particularly strong, with performance in March continuing the trend from the past several months, according to a monthly sales forecast developed by J.D. Power and Associates' Power Information Network(R) (PIN) and LMC Automotive.

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2013 Ford Flex Preview

Fast Facts:
  • Restyled exterior
  • Updated interior
  • More powerful and fuel-efficient engine
  • Several new features and technologies available

Exterior Features
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