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2011 Brazil Vehicle Ownership Satisfaction Study

SÃO PAULO: 28 July 2011 - Among vehicle owners in Brazil, cost is a particularly dissatisfying element of vehicle ownership, especially among owners of the smallest vehicles--subcompact and compact cars--according to the J.D. Power do Brasil 2011 Brazil Vehicle Ownership Satisfaction StudySM (VOSS) released today.

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2011 APEAL Study Results

In spite of high consumer demand for tech-related features, increasing government fuel economy and safety standards, and ever-changing market conditions, auto manufacturers are managing to design and build vehicles that owners find appealing. Indeed, owner satisfaction with the performance and design of their new vehicles is at its highest levels since 2006, according to a new study from J.D. Power and Associates.
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2011 Real Estate Broker Satisfaction--Home Buyers/Sellers

WESTLAKE VILLAGE, Calif.: 27 July 2011 -- Although conditions in the real estate market point to the continued existence of a buyers' market, home buyers indicate they are less satisfied with real estate company services, compared with 2010, while home-seller satisfaction has improved during the same time period, according to the J.D.
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2011 North America Hotel Guest Satisfaction Index Study

WESTLAKE VILLAGE, Calif.: 20 July 2011 — Hotel guest satisfaction with costs and fees has improved despite higher room rates, while satisfaction with other service and product-related aspects has declined amid increasing occupancy rates, according to the J.D. Power and Associates 2011 North America Hotel Guest Satisfaction Index StudySM released today.

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2011 Digital Single-Lens Reflex Camera Online Buyer Study

WESTLAKE VILLAGE, Calif.: 19 July 2011 -- Owners of DSLR cameras indicate they are highly satisfied with the picture quality of their cameras, but are notably less satisfied with durability and shutter speed/lag time, according to the J.D. Power and Associates 2011 Digital Single-Lens Reflex Camera Online Buyer StudySM released today.

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2011 Consumer Residential Home Improvement Windows and Patio Doors

WESTLAKE VILLAGE, Calif.: 7 July 2011 -- Touting energy-efficient features may help window and patio door manufacturers raise customer satisfaction, according to the J.D. Power and Associates 2011 Windows and Patio Doors Satisfaction StudySM released today.

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2011 Builder and Remodeler Residential Window and Patio Door Satisfaction Study

WESTLAKE VILLAGE, Calif.: 7 July 2011 -- Among builders and remodelers, satisfaction with products and delivery from window and patio door manufacturers has improved, while satisfaction with the ordering process has declined considerably, according to the J.D. Power and Associates 2011 Builder and Remodeler Residential Window and Patio Door Satisfaction StudySM released today.

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2011 Self-Directed Investor Satisfaction Study

WESTLAKE VILLAGE, Calif.: 30 June 2011 — Satisfaction with trading charges and fees among self-directed investors has decreased significantly from 2010, according to the J.D. Power and Associates 2011 U.S. Self-Directed Investor Satisfaction StudySM released today.

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2011 National Auto Insurance Study

WESTLAKE VILLAGE, Calif.: 28 June 2011 — Satisfaction with price among auto-only insurance customers is now comparable to levels once reserved for customers who bundled auto and homeowners policies, according to the J.D. Power and Associates 2011 U.S. National Auto Insurance StudySM released today.

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2011 Initial Quality Study (IQS)

WESTLAKE VILLAGE, Calif.: 23 June 2011 -- After an improvement in the quality of newly launched models every year from 2007 to 2010, the initial quality of 2011 new model launches has declined considerably, according to the J.D. Power and Associates 2011 U.S. Initial Quality StudySM (IQS) released today. The study has been conducted annually for the past 25 years.

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