Sam joined CarGurus (NASDAQ: CARG) in 2014 and has served as Chief Operating Officer since 2017. In this role, he leads worldwide sales and business operations for the company. CarGurus operates automotive marketplaces in the United States, Canada, the United Kingdom and Germany.
GAC Motor, the Chinese automaker that plans to sell models here in the United States in late 2019, unveiled an extreme, futuristic Enverge SUV Concept with gull-wing doors in Detroit this week. GAC Motor is not the only Chinese automaker to manufacture vehicles for the U.S. market. General Motors sells the Chinese-made Buick Envision here, and Swedish automaker Volvo is owned by China’s Geely Group.
COSTA MESA, Calif.: 18 Jan. 2018 — Could social media be realizing its true calling as the ultimate customer service channel? According to the J.D. Power 2018 U.S. Wireless Customer Care Full-Service Performance StudySM—Volume 1 and the J.D. Power 2018 U.S. Wireless Customer Care Non-Contract Performance StudySM—Volume 1, overall satisfaction is highest when customers ask questions or make requests of their wireless carriers via social media.
COSTA MESA, Calif.: 17 Jan. 2018 — Gas utility business customer satisfaction scores have reached their highest levels ever, as measured in the J.D. Power 2017 Gas Utility Business Customer Satisfaction Study.SM With an overall satisfaction score of 792 (on a 1,000-point scale), gas utility business customers are now the most satisfied among all utility customers surveyed by J.D. Power.
Acura is returning to a profile that includes performance and sporty variants, according to this week’s press preview at the 2018 North American International Auto Show. The Honda premium brand plans to introduce a new turbocharged V-6 engine and bring back Type-S sports variants for all core models in the near future, according to officials. The slightly less sporty A-Spec trim variants also will be expanded throughout the Acura lineup.
In Detroit, this week, Nissan gave the press a look at what may be the future Rogue or Pathfinder on steroids in the form of its Xmotion Concept SUV. The 6-passenger, three-row Nissan Xmotion (pronounced Cross Motion) combines Japanese craft and design themes and American utility in a vehicle with the latest Nissan Intelligent Mobility technology.
Mercedes-AMG, high performance division of Mercedes-Benz, will add three 53-series sporty, performance variants of 2019 CLS Sedan, E-Class Coupe and Cabriolet this year. These customized variants debuted this week at the North American International Auto Show in Detroit, featuring enhanced power, sportier styling and ride with more efficiency. They will be available later this year.