Rockwell Clancy is the Vice President of Financial Services at J.D. Power. Since 2006, he has overseen the company’s syndicated studies, proprietary research, consulting and performance improvement programs for consumer financial services, capturing the Voice of the Customer through 150,000 surveys per year.
Henry Bagdasarian is the head of information security at J.D. Power. He is responsible for the company’s information security program as well as the information security and data breach management practice.
Chris Parker is a Research Associate in the Insurance Practice at J.D. Power. He takes on a lead role in the Large Commercial Insurance Study. In addition, he provides support for the Member Health Plan Study and Medicare Advantage Study.
Brian Beaver is a Director of Global Research Operations at J.D. Power. He oversees the research for a number of syndicated and proprietary studies within the Insurance practice, including management of study design, execution and analysis.
Anne Bondy is a Senior Research Manager of Global Research Operations at J.D. Power. She oversees syndicated research for automotive and home insurance studies, for both the U.S. and Canada. She additionally spent several supporting the Wealth and Mortgage practices.
Larry Sanna is a Senior Industry Analyst, Mortgage and Wealth Management at J.D. Power. He contributes to syndicated and proprietary studies across mortgage and wealth management practices including: Primary Mortgage Servicer Satisfaction Study; Primary Mortgage Origination Satisfaction Study; U.S. Full-Service Investor Satisfaction Study; and U.S. Self-Directed Investor Satisfaction Study.
David Pieffer is the Property & Casualty Insurance Practice Lead. He is responsible for advancing the growth of J.D. Power’s core P&C insurance practice. In this role, he leads the ongoing development and expansion of J.D. Power’s syndicated studies and proprietary P&C insurance industry services in North America.
Kevin Gerds is a Research Manager in the Travel and Healthcare Practice at J.D. Power. He is reponsible for the day-to-day operations of the North America Hotel Guest Satisfaction Study, and oversees both the North America Airline Satisfation Study and the U.S. Pharmacy Study.
Dana Ford is a Research Specialist in the Travel and Healthcare Industries. She is the responsible for managing the North America Airport Satisfaction Study, U.S. Pharmacy Study, and Luxury Hotel Benchmark Study.
Ila Ghosh is a Director of Global Research Operations at J.D. Power. She manages the operations team and is primarily responsible for research operations and strategic insights within the financial services and insurance industries. Additionally, she oversees the design, execution and analysis of syndicated studies as well as large-scale tracking and proprietary ad-hoc engagements, supporting business development.