[Webcast] 2016 Water Utility Residential Customer Satisfaction Study

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Webcast Recording

This on-demand webcast recording addresses the following topics:

  • Key findings from the 2016 Water Utility Residential Customer Satisfaction Study
  • Drivers of satisfaction among residential water utility customers
  • Customer preferences when interacting with their water utility
  • Brand rankings among 84 water utility brands evaluated in the study
  • Best practices employed by leading water utilities