J.D. Power’s 2017 India Awards Presentation

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On the 13th of February 2018, J.D. Power organized its annual India Awards Presentation to honor the achievements of the highest ranked awardees in our India Syndicated Studies. These awards are the result of obtaining feedback from over 50,000 customers in India in 2017.

Senior executives from automotive companies and leading media outlets in India attended the ceremony, where Darren Slind, Vice President South Asia, ASEAN and Oceania, J.D. Power Singapore and Jacob George, Vice President and General Manager, J.D. Power Asia Pacific presented awards to brands that ranked highest in J.D. Power studies in special recognition of their contribution to customer experience excellence.

2017 J.D. Power Asia Pacific India Syndicated Study Awards Recipients


Click on a study name below to view the award recipients.


Study

Segment

Nameplate


2017 India Original Equipment Tire Customer Satisfaction Index (TCSI) Study

 

Ceat


2017 India Dealer Satisfaction with Automotive Manufacturer Index (DSWAMI) Study

Passenger Vehicles

Toyota

Two-Wheelers

Royal Enfield

Commercial Vehicles

Mahindra


2017 India Vehicle Dependability Study (VDS)Compact CarHyundai i10
Entry Compact CarMaruti Suzuki Alto 800
Upper Compact CarHonda Brio
Premium Compact CarHyundai i20
Entry Midsize CarToyota Etios
Midsize CarHonda City
MUV/ MPVToyota Innova
SUVFord Ecosport

2017 India Sales Satisfaction Index (SSI) Study Mass Market BrandsMahindra

2017 India Customer Satisfaction Study (CSI)  Mass Market BrandsHyundai

2017 India Customer Satisfaction StudySM (CSI) - Luxury Luxury BrandsMercedes-Benz

2017 India Initial Quality Study (IQS)Entry Compact CarMaruti Suzuki Alto 800
Compact CarMaruti Suzuki Wagon R
Upper Compact Car, in a tieHyundai Grand i10
Upper Compact Car, in a tieFord Figo Next Gen
Premium Compact CarVolkswagen Polo/ Cross Polo/ Polo GT
Entry Midsize CarToyota Etios
Midsize Car, in a tieHonda City
Midsize Car, in a tieHyundai Verna
MUV/ MPVToyota Innova Crysta
SUV, in a tieHyundai Creta
SUV, in a tieMaruti Suzuki S-Cross

2017 India Automotive Performance, Execution and Layout (APEAL) StudyEntry Compact CarHyundai Eon
Compact CarMaruti Suzuki Celerio
Upper Compact CarHyundai Grand i10
Premium Compact CarHyundai Elite i20/ Active 
Entry Midsize CarHonda Amaze
Midsize CarHonda City
MUV/ MPVToyota Innova Crysta
SUVMahindra XUV 500 

2017 India Two-Wheeler Initial Quality Study (2WIQS)Executive ScooterHonda Activa I
Economy Motorcycle TVS Star City Plus
Executive Motorcycle Hero Super Splendor
Upper Executive MotorcycleSuzuki Gixxer/ Gixxer SF
Premium MotorcycleTVS Apache RTR 160

2017 India Two-Wheeler Customer Service Index (2WCSI) StudyTVS

2017 India Two-Wheeler Automotive Performance, Execution and Layout Study (2WAPEAL)

Executive ScooterHonda Activa I
Economy Motorcycle, in a tieHonda Livo
Economy Motorcycle, in a tieTVS Sport
Executive Motorcycle Hero Super Splendor
Upper Executive Motorcycle Bajaj Avenger 150
Premium MotorcycleHonda CB Hornet 160R
2017 Tractor Customer Service Index (TR CSI) Study New Holland

2017 Tractor Product Performance Study (TR PPS)Below 31 HPEicher Tractors
31-40 HPNew Holland
41-50 HPNew Holland
Above 50 HPMahindra