Industry Experts

Rockwell F. Clancy II

Rockwell ClancyRockwell Clancy is the Vice President of Financial Services at J.D. Power. Since 2006, he has overseen the company’s syndicated studies, proprietary research, consulting and performance improvement programs for consumer financial services, capturing the Voice of the Customer through 150,000 surveys per year.

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Henry Bagdasarian

Henry BagdasarianHenry Bagdasarian is the head of information security at J.D. Power. He is responsible for the company’s information security program as well as the information security and data breach management practice.

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Chris Parker

Chris ParkerChris Parker is a Research Associate in the Insurance Practice at J.D. Power. He takes on a lead role in the Large Commercial Insurance Study. In addition, he provides support for the Member Health Plan Study and Medicare Advantage Study.

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Brian Beaver

Brian BeaverBrian Beaver is a Director of Global Research Operations at J.D. Power. He oversees the research for a number of syndicated and proprietary studies within the Insurance practice, including management of study design, execution and analysis.

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Anne Bondy

Anne BondyAnne Bondy is a Senior Research Manager of Global Research Operations at J.D. Power. She oversees syndicated research for automotive and home insurance studies, for both the U.S. and Canada. She additionally spent several supporting the Wealth and Mortgage practices.

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Larry Sanna

Larry SannaLarry Sanna is a Senior Industry Analyst, Mortgage and Wealth Management at J.D. Power. He contributes to syndicated and proprietary studies across mortgage and wealth management practices including: Primary Mortgage Servicer Satisfaction Study; Primary Mortgage Origination Satisfaction Study; U.S. Full-Service Investor Satisfaction Study; and U.S.

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David Pieffer

David Pieffer is the Property & Casualty Insurance Practice Lead. He is responsible for advancing the growth of J.D. Power’s core P&C insurance practice. In this role, he leads the ongoing development and expansion of J.D. Power’s syndicated studies and proprietary P&C insurance industry services in North America.

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Kevin Gerds

Kevin GerdsKevin Gerds is a Research Manager in the Travel and Healthcare Practice at J.D. Power. He is reponsible for the day-to-day operations of the North America Hotel Guest Satisfaction Study, and oversees both the North America Airline Satisfation Study and the U.S. Pharmacy Study.

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Dana Ford

Dana FordDana Ford is a Research Specialist in the Travel and Healthcare Industries. She is the responsible for managing the North America Airport Satisfaction Study, U.S. Pharmacy Study, and Luxury Hotel Benchmark Study. 

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Ila Ghosh

Ila GhoshIla Ghosh is a Director of Global Research Operations at J.D. Power. She manages the operations team and is primarily responsible for research operations and strategic insights within the financial services and insurance industries.

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