Videos

View a library of videos featuring J.D Power industry experts.

Mobility Disruptors: Autonomous Cars are Coming

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How does J.D. Power Produce a Syndicated Satisfaction Study

Chinese, Simplified

2017 J.D. Power China Corporate Video

Chinese, Simplified

How Top Performers Consistently Improve Their Customer’s Experience

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Contact Center Solutions - How JDPower Contact Center Certification is Unique

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Contact Center Solutions - Benchmarking Customer Satisfaction

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Contact Center Solutions - Guardian Customer Experience Program

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Contact Center Solutions - Certification Program Benefits

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Results are In! New J.D. Power 2017 U.S. Bank & Credit Card Mobile App Satisfaction Studies

During this webcast, J.D. Power shares insights from our newest banking and credit card mobile app satisfaction studies. Our experts will demonstrate how these studies are forever changing the way the industry elevates the customer experience by leveraging technology customers expect. Webcast attendees will walk away with:

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J.D. Power Webcast | 2017 US Tech Choice Study

J.D. Power released the 2017 U.S. Tech Choice Study on April 18, 2017. 

View the above webcast recording to get the inside scoop on which technologies consumers want in their vehicles now, in the future, and most importantly, why. Webcast insights also shed light on the impact of alternative mobility, including ride sharing, autonomous, and even trust with Tesla vehicle automation. 

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