Videos

View a library of videos featuring J.D Power industry experts.

Video | How Much Time Each Generation of New Auto Shoppers are Spending Researching Vehicles Online

This brief video insight features Arianne Walker, Senior Director of Media & Marketing Solutions at J.D. Power as she explains how much time each generation of new auto shoppers are spending researching vehicles online. This video was recorded during the 2014 Automotive Marketing Roundtable, which took place during October 14-16, 2014.

English

Video | How Digital Research Impacts New Auto Shopper Decisions

This brief video insight features Arianne Walker, Senior Director of Media & Marketing Solutions at J.D. Power as she explains how digital information impacts auto shopper decisions, and how that research has grown in both importance and scope. This video was recorded during the 2014 Automotive Marketing Roundtable, which took place during October 14-16, 2014.

English

Video: Introduction of the 2014 Australia CSI Study

English

Video | 社長メッセージ

Japanese

Video | J.D. パワー 2014年米国自動車耐久品質調査

Japanese

Video | J.D. パワーによる自動車業界の概略

Japanese

Video | 2014 Thailand Customer Service Index (CSI) Study

English

Video | 2014 Taiwan Customer Service Index (CSI) Study-Mass Market

English

Video | 2014 Thailand Sales Satisfaction Index (SSI) Study

English

Video | 2014 Philippines Sales Satisfaction Index (SSI) Study

English

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