Industry Benchmarking Studies
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This is a survey that most clearly shows the characteristics of J.D. Power as an independent quality and customer satisfaction research organization. J.D. Power independently conducts its originally designed surveys on a variety business sectors. The company's studies, conducted disinterestedly and impartially, are highly valued for their objectivity and are used by many enterprises as management indicators. Moreover, J.D. Power publishes their survey results in order to enable consumers to select products and services on a well-informed basis.