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Liberty Mutual Insurance Recognized for Excellence

WESTLAKE VILLAGE, Calif.: 24 January 2012 — Liberty Mutual Insurance’s service call centers have been recognized for call center customer satisfaction excellence under the J.D. Power and Associates Call Center Certification Program.SM The Call Center Certification Program distinction acknowledges a strong commitment by Liberty Mutual’s service call center operations to provide “An Outstanding Customer Service Experience.” 

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MS LifeLines Recognized for Excellence

WESTLAKE VILLAGE, Calif.: 23 January 2012 — MS LifeLines, sponsored by EMD Serono, Inc. and Pfizer Inc., has been recognized for call center customer satisfaction excellence under the J.D. Power and Associates Call Center Certification Program.SM The Call Center Certification Program distinction acknowledges a strong commitment by the MS Lifelines call center operations to provide “An Outstanding Customer Service Experience.” 

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The Valley Hospital Recognized for Excellence

WESTLAKE VILLAGE, Calif.: 20 January 2012 — The Valley Hospital has been recognized for service excellence under the J.D. Power and Associates Distinguished Hospital Program.SM This distinction acknowledges a strong commitment by the hospital to provide "An Outstanding Inpatient Experience" and "An Outstanding Emergency Department Experience." This is the ninth consecutive year the hospital has been recognized for its inpatient services, and the second consecutive year it has been recognized for its emergency department services.

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Global Experience Specialists (GES) Recognized for Excellence

WESTLAKE VILLAGE, Calif.: 4 January 2012 — Global Experience Specialists (GES) has been recognized for call center customer satisfaction excellence for a fourth consecutive year under the J.D. Power and Associates Call Center Certification Program.SM The Call Center Certification Program distinction acknowledges a strong commitment by GES call center operations to provide “An Outstanding Customer Service Experience.”

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2012 Ford Focus C-MAX Preview

2012 Ford Focus C-MAXCritical Knowledge:
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2012 Honda Civic Concept Preview

Highlights:

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2012 Acura TL Preview

The 2012 Acura TL marks a departure from the automaker's recent styling direction as the mid-size sedan debuts with a fresh new appearance, a fuel-saving 6-speed automatic transmission, and new infotainment and safety technology.
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2012 Aston Martin Virage Preview

2012 Aston Martin Virage

2012 Aston Martin VirageHighlights:
  • All-new model
  • Aluminum monocoque construction
  • Standard 6.0-liter V-12 engine
  • 6-speed "Touchtro
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2012 Buick Verano Preview

Highlights:
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2012 Porsche Panamera S Hybrid Preview

The 2012 Porsche Panamera S Hybrid is the second hybrid offering from the German automaker. Power for the rear-wheel drive, gasoline-electric hybrid comes from a supercharged V-6 mated to a 47 horsepower electric motor.
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