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2013 Cadillac XTS Preview

Fast Facts:
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2013 BMW 6 Series Gran Coupe Preview

Fast Facts:
  • Four-door version of the 6 Series Coupe
  • 4.4-inch wheelbase stretch compared to 6 Series Coupe
  • "4+1" seating arrangement
  • 640i, 650i, and 650i xDrive models

Exterior Features
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2012 Alberta Single-Family New Home Builder Customer Satisfaction Study - Edmonton

WESTLAKE VILLAGE, Calif.: 17 March 2012 — Dolce Vita Homes has been recognized as a J.D. Power Builder of Excellence for providing outstanding service and high customer satisfaction, according to the J.D. Power and Associates 2012 Alberta Single-Family New Home Builder Customer Satisfaction StudySM released today.

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2013 Mitsubishi Outlander Preview

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2013 Mini Countryman John Cooper Works Preview

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Auto Luxury Brands Exert Leadership in Branded Content

It makes sense that luxury brands have emerged as leaders in attracting consumers with branded content such as entire documentaries that are spread virally on"We want to make sure we keep an engaged conversation going with the consumer and provide them with content that keeps them excited and coming back," said Loren Angelo, general manager of marketing for Audi of America.

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2012 U.S. Wireless Smartphone and Traditional Mobile Phone Satisfaction Studies--Volume 1

WESTLAKE VILLAGE, Calif.: 15 March 2012 — As smartphone users place increasingly complex demands on the functionality of their devices, satisfaction with battery performance is becoming a critical factor in overall satisfaction as well as brand loyalty, according to the J.D. Power and Associates 2012 U.S. Wireless Smartphone Customer Satisfaction StudySM--Volume 1 and the J.D. Power and Associates 2012 U.S. Wireless Traditional Mobile Phone Satisfaction StudySM--Volume 1, both released today.

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2012 Customer Service Index (CSI) Study Results


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2013 Ferrari F12 Berlinetta Preview

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2012 U.S. Customer Service Index (CSI) Study

WESTLAKE VILLAGE, Calif.: 14 March 2012 — Vehicle owners who visit dealer facilities for service are considerably more satisfied with their experience at dealerships than with service from independent facilities, according to the J.D. Power and Associates 2012 U.S. Customer Service Index (CSI) StudySM released today.

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