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How Servicers Can Make Investing in Customer Satisfaction Pay Off

Here's the unlikely key on how servicers can increase profit

J.D. Power 2016 U.S. Automotive Performance, Execution and Layout (APEAL) Study

DETROIT: 27 July 2016 — Popular driver-assist technologies help make vehicles considerably more appealing to their owners, according to the J.D. Power 2016 U.S. Automotive Performance, Execution and Layout (APEAL) Study,SM released today.

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2017 Autoconference LA, Downtown Los Angeles

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2016 J.D. Power Automotive Marketing Roundtable (J.D. Power AMR) Continues

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2016 J.D. Power Automotive Marketing Roundtable (J.D. Power AMR)

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Prepare for Disruption in High Net Worth Insurance Segment

What Insurance Industry Can Learn from Amazon About Customer Satisfaction

2016 Tech Choice Video | Trust in Tech

Within the 2016 U.S. Tech Choice Study, J.D. Power found that concerns surrounding the added technology complexity of the vehicle system -- the privacy and the potential for the systems to by hacked, hijacked or crash -- were universal concerns across all generations.

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Insight | 2016 Tech Choice | Mirror, Mirror… Who’s the Fairest of Them All?

A hot topic for automotive technology is smartphone integration and the consumer’s desire to be connected while recognizing the risks of driver distraction. Smartphone Mirroring technology, such as Apple CarPlay, Android Auto, and MirrorLink, answers this challenge.  

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