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2016 Detroit Auto Show

Cobo Hall photo

The annual North American International Auto Show (NAIAS), also known as the Detroit Auto Show, is held at the Cobo Center in downtown Detroit. The 2016 show runs from January 16 to 24. Tickets cost $5 for children, $10 for seniors, and $12 to $15 for everyone else, with higher prices on Fridays and weekends.

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2015 Los Angeles Auto Show

2015 Los Angeles Auto Show

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Welcome to the New J.D. Power Cars Website!

It has been a busy summer here at J.D. Power. In the past two months, we've released two of our industry-benchmark automotive studies: our flagship Initial Quality Study (IQS) in June, followed in July by our APEAL Study, which measures owner satisfaction with the performance and design of their new vehicles after 90 days.

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2015 AutoConference LA

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2015 AMR | Automotive Marketing Roundtable

Thanks to all our 2015 AMR attendees! This was our most successful year yet, and a perfect way to celebrate our 10th Anniversary. See you next year!

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PowerDealer | Automotive Retail Market Infographic

Do you know what it'll take to survive 2015? Within a fun infographic format, we’ve outlined the top 10 things currently happening in the automotive industry that automotive retailers need to know in order to succeed at identifying dealership marketing opportunities and, ultimately, selling new-vehicles and used car inventory.

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PowerDealer: Right Data, Right Now

PowerDealer is a highly accurate and free online source for analytical tools and decision-support products that enable your dealership to compare your operation to your market region; improve your dealership profitability; and help you make effective business decisions.

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J.D. Power Webcast I Developing a Utility Customer Experience Strategy

Developing a sustainable customer experience strategy which delights customers, motivates them to engage with your brand, evolves with market trends, and provides better financial results to shareholders is a common long-term goal for most utilities. Download the webcast PowerPoint slides to learn a proven approach for developing a strategy which results in a best-in-class customer experience and enables you to achieve meaningful results.

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J.D. Power Webcast I What Today's Consumers Expect from Wireless Devices

Wireless connectivity has brought the world to customers’ fingers with devices such as tablets, smartphones, and traditional handsets.  As wireless carriers and device manufacturers compete in their respective industries, the brands that truly understand their customers’ experiences, preferences and expectations will be better positioned to develop products and services that increase satisfaction, repurchase intent, and maximize sales. View the webcast to learn five key attributes that drive repurchase intent among wireless device owners.

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J.D. Power Webcast I Achieving Wireless Retail Excellence

Are the behaviors of your sales staff and in-store processes aligned with wireless retail best practices?  Are your current processes attracting new customers, increasing store traffic, minimizing churn, and driving a consistent customer experience?  View the webcast to learn three key components for achieving wireless retail excellence, best practices that facilitate a positive retail store experience, and the ROI of exceeding customer expectations.

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