Automotive

Events | 2018 Automotive Forum

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Events | 2018 J.D. Power Automotive Summit

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Mobility Disruptors: Recent Issues

The following insights provide Voice of the Customer research by J.D. Power on how various industry disruptors are impacting mobility today:

August 29, 2018 | Ruopei Wang
Futuristic TV Cars Becoming Reality. Are Drivers Ready? >

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Mobility Disruptors | Give Me Another Drink. I’m not Driving.

March 30, 2017

By David Amodeo

Since ride-sharing services like Uber and Lyft were launched about seven years ago, they continue to have a greater influence on our mobility and culture. Thousands of people have become ride-share drivers, millions of ride-share trips occur daily and billions of dollars are spent on these services each year. Yet ride-sharing has only scratched the surface.

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Mobility Disruptors | Are Customers Over the Moon with Tesla Software Updates?

March 16, 2017

By Kristin Kolodge and Kathy Rizk

From the introduction of the smartphone, one feature that surprised and delighted customers was the over-the-air (OTA) software update that improved functionality with minimal input required from the user. After an update, not only were smartphones typically able to perform more tasks, they also provided the smartphone owner with the satisfaction of always having access to the most up-to-date features.

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Mobility Disruptors: Autonomous Cars are Coming

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Mobility Disruptors | Autonomous Cars are Coming; Doubters are Already Here

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2016 Los Angeles Auto Show

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2016 J.D. Power AMR Continues

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2017 J.D. Power Automotive Summit Event

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