This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Review our Privacy and Cookie Notice for more details.
X
  • CALL CENTER

J.D. Power started the Japan Call Center Satisfaction Studyin 2012 as a cross-industry benchmarking study for those who used a call center operated by companies in order to gauge customer satisfaction.

 

 

Contact for our Studies and Solutions

Phone:81-3-4570-8400 E-mail:cc-goup@jdpa.com

CALL CENTER BENCHMARKING STUDIES

SOLUTIONS FOR THE CALL CENTER INDUSTRY