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J.D. Power has carried out the Japan Investor Satisfaction Study since 2012 for individuals who used investment services including investment trust, foreign currency deposits and stocks.  These are industry benchmarking studies for the finance industry and aimed at gauging customer satisfaction.

Contact for our Studies and Solutions

Phone:81-3-4570-8400 E-mail:cc-group@jdpa.com

Financial Services Benchmarking Studies:
Solutions for the Financial Services Industry:
  • Press Releases
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