Infographic | Impact of Health Literacy on Healthcare Engagement

Did you know...Among members who completed a high school education or equivalent, two in five do not engage in activities to manage their healthcare? Or that brick and mortar pharmacy customers with a high school education or equivalent are significantly more likely to ask questions about how to use medication and possible side effects than those who attended higher education institutions?

Insights are derived from the following J.D. Power research: 2014 and 2015 Member Health Plan Study and the 2014 Pharmacy Study.


Mobility Disruptors: Recent Issues

The following insights provide Voice of the Customer research by J.D. Power on how various industry disruptors are impacting mobility today:

June 27, 2018 | Robert M. Lajdziak
Insuring Automated Vehicles—Measured or Mayhem? >


Mobility Disruptors | Insuring Automated Vehicles—Measured or Mayhem?

June 27, 2018

By Robert M. Lajdziak


Celebrate Success Kit | Awards page


Mobility Disruptors | An Electric Vehicle in China? No Doubt. An Electric Vehicle from a New Brand? Plenty of Doubt

June 13, 2018

By Roger Zhang

Ten years ago, I purchased my first car in Shanghai. Just to get a license plate for it, though, was a process. After two months of waiting and $3,000 USD out of pocket, I was able to hit the roads. Fast forward to today – lifestyle changes and family expansion created the need for another car. I have been trying the auction process to acquire a license plate for over a year with no success. What’s more, if I am successful, the price for a license plate in Shanghai has now soared to $13,000.


Life Insurance | Benchmarking


Commercial Insurance | Benchmarking


Insurance Kit | Celebrate Success


Health Insurance | Performance Improvement


Health Insurance | Insights



Subscribe to RSS - Insights