Videos

View a library of videos featuring J.D Power industry experts.

Video | 2014 Thailand Customer Service Index (CSI) Study

English

Video | 2014 Taiwan Customer Service Index (CSI) Study-Mass Market

English

Video | 2014 Thailand Sales Satisfaction Index (SSI) Study

English

Video | 2014 Philippines Sales Satisfaction Index (SSI) Study

English

Telecom

Uncover drivers of wireline, wireless, and mobile device customer decisions and utilize our expertise to develop an action plan to optimize customer interactions and ultimately maximize ROI.

Power an Advanced Customer Experience

Deliver a customer experience that outpaces the competition and delivers positive financial results. Learn More >

English

Video | 2014 China Awards Prelude

English

第二届J.D. Power颁奖典礼序章

Chinese, Simplified

Video | 2014 China Awards Recap

English

第二届J.D. Power颁奖典礼精彩回顾

Chinese, Simplified

Video | 2014 China Awards Highlights

English

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