Other services
J.D. Power helps companies across industries recognize excellence and drive results throughout their organization—all by listening to the most important voice, the Voice of the Customer.
J.D. Power provides actionable market intelligence to technology and telecommunication product and service providers serving customers. Our research solutions help clients improve customer satisfaction—ultimately leading to greater loyalty and profitability.
Benchmark Studies
An overview of the customer satisfaction surveys conducted by JD Power and an introduction of the No. 1 brand with the highest level of overall satisfaction from each survey.
Japan Power Producer and Supplier Switching Satisfaction Study
Japan Reward Program Satisfaction Study
Services and Solutions
Meet Our Team
Tatsuro Nomoto
Senior Director, Telecom & Technology Services Industries, Global Business Intelligence Division
Tatsuro's Bio
Tatsuro Nomoto
Senior Director, Telecom & Technology Services Industries, Global Business Intelligence Division
Shizue Hidaka
Senior Manager, Travel Industry, Global Business Intelligence Division
Shizue's Bio
Shizue Hidaka
Senior Manager, Travel Industry, Global Business Intelligence Division