J.D. Power conducts customer satisfaction studies for various B2B/corporate services.
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Benchmark Studies
An overview of the customer satisfaction surveys conducted by JD Power and an introduction of the No. 1 brand with the highest level of overall satisfaction from each survey.
Japan Color MFP Customer Satisfaction Study
Japan Color Laser Printer Customer Satisfaction Study
Japan Office Supply e-Order Service Study
Japan Network Service Customer Satisfaction Study
Japan Hardware Maintenance and Support CS Study
Japan Business IP Phone & Direct Line Phone Service CS Study
Japan Business Mobile Phone Service Satisfaction Study
Japan IT Solution Provider Customer Satisfaction Study
Services and Solutions
Meet Our Team
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Tatsuro Nomoto
Senior Director, Telecom & Technology Services Industries, Global Business Intelligence Division
Tatsuro's Bio