J.D. Power conducts customer satisfaction studies for various B2B/corporate services.
Benchmark Studies
An overview of the customer satisfaction surveys conducted by JD Power and an introduction of the No. 1 brand with the highest level of overall satisfaction from each survey.
Japan Color MFP Customer Satisfaction Study
Japan Color Laser Printer Customer Satisfaction Study
Japan Office Supply e-Order Service Study
Japan Network Service Customer Satisfaction Study
Japan Hardware Maintenance and Support CS Study
Japan Business IP Phone & Direct Line Phone Service CS Study
Japan Business Mobile Phone Service Satisfaction Study
Japan IT Solution Provider Customer Satisfaction Study
Services and Solutions
Meet Our Team
Tatsuro Nomoto
Senior Director, Telecom & Technology Services Industries, Global Business Intelligence Division
Tatsuro's Bio