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Corporate Profile

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Company Name

J.D. Power Japan, Inc.

Date of Establishment

October 17, 1990


28 million yen


J.D. Power California, U.S.A.)
(XIO Group acquired J.D. Power in 2016)


Metro City Kamiyacho 8F
5-1-5 Toranomon, Minato-ku
Tokyo, Japan 105-0001

Tel: 81-3-4570-8445  Fax: 81-3-4589-4694

Sales   Tel: 81-3-4570-8400 

Corporate Communications   Tel: 81-3-4570-8410 

Corporate Officers

Kouji Yamamoto: Representative Director

Number of Employees

50 employees


Privacy mark


Japan Marketing Research Association

Major Client Industries

Among our clients are the following :
Automotive, Auto Parts, Automotive-Related Services,
Computers, Network Services, Office Automation Equipment, Telecommunications, Finance, Hotels and Distributors.

We also welcome inquiries from other industries.

Major Services

Customer Satisfaction Studies
Employee Satisfaction Studies
Consulting Services
Training and Education
Other Client-Focused Services

Background of J.D. Power Japan

J.D. Power III founded J.D. Power abd Associates in California, U.S.A. and shortly thereafter conducted a series of marketing research projects focused on the automotive industry. The firm was incorporated in 1969.

J.D. Power conducted its first syndicated study in the automotive industry, the Customer Satisfaction Index (CSI) Study. Since then, the firm has expanded its services to other industries including information technologies, office automation equipment, telecommunications, airlines, hotels, home building, finance and utilities. J.D. Power also expanded its offices and services to serve clients on a global basis including Canada, Asia, Europe and Australia.

October: R&D/J.D. Power, Inc. was established in Tokyo to undertake marketing research projects in Japan.

The firm launched marketing research projects in other Asian countries. December: Changed the company name to J.D. Power Asia Pacific, Inc.

March: An office in Singapore was opened to broaden J.D. Power Asia Pacific's activities in Asia.

December: J.D. Power Asia Pacific became wholly owned by J.D. Power and Associates.

January: An office in Shanghai was opened.
April: The McGraw-Hill Companies acquired J.D. Power.

J.D. Power acquires Automotive Resources Asia, which specializes in Asia's vehicle markets to continue to expand presences in Asia.

XIO Group, a global alternative investments firm headquartered in London, completes the acquisition of J.D. Power.

Dave Habiger is named the new President and CEO of J.D. Power; Company celebrates its 50th Anniversary.