Solutions

Industry Benchmarking Studies

Studies conducted by J.D. Power on a voluntary basis that summarizes customer evaluations of product quality and customer satisfaction.

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Syndicated benchmark studies showcase J.D. Power as an independent quality and customer satisfaction research organization. J.D. Power independently conducts its originally designed surveys on a variety business sectors. The company's studies, conducted impartially, are highly valued for their objectivity and are used by many companies as management indicators. Moreover, J.D. Power publishes their survey results in order to enable consumers to select products and services on a well-informed basis.

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Benchmarks By Industry

Select an industry below to explore what benchmarks are available