Industry

Corporate Services

J.D. Power helps companies across industries recognize excellence and drive results throughout their organization—all by listening to the most important voice, the Voice of the Customer. 

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J.D. Power conducts customer satisfaction studies for various B2B/corporate services.

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Benchmark Studies

An overview of the customer satisfaction surveys conducted by JD Power and an introduction of the No. 1 brand with the highest level of overall satisfaction from each survey.

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Japan Color MFP Customer Satisfaction Study

Japan Color Laser Printer Customer Satisfaction Study

Japan Office Supply e-Order Service Study

Japan Technical Support Call Center Customer Satisfaction Study 

Japan Hardware Maintenance and Support CS Study

Japan Business IP Phone & Direct Line Phone Service CS Study

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Japan Business Mobile Phone Service Satisfaction Study

Japan IT Solution Provider Customer Satisfaction Study

Corporate Network Service Customer Satisfaction Study

Japan Cloud Service Provider Customer Satisfaction Study

Meet Our Team

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Tatsuro Nomoto
Senior Director, Telecom & Technology Services Industries, Global Business Intelligence Division
Tatsuro's Bio