Other services

J.D. Power helps companies across industries recognize excellence and drive results throughout their organization—all by listening to the most important voice, the Voice of the Customer. 

other services hero

J.D. Power provides actionable market intelligence to technology and telecommunication product and service providers serving customers. Our research solutions help clients improve customer satisfaction—ultimately leading to greater loyalty and profitability.

Data Analytics 3 325

Benchmark Studies

An overview of the customer satisfaction surveys conducted by JD Power and an introduction of the No. 1 brand with the highest level of overall satisfaction from each survey.

Learn More >

 

utilities

Japan Power Producer and Supplier Switching Satisfaction Study

tmt

Japan Contacct Center Support Satisfaction Study

tmt

Japan Reward Program Satisfaction Study

Services and Solutions

Meet Our Team

Nomotoüié╟é┴é┐é⌐îêé▀é─é¡é╛é│éóüj_0346
Tatsuro Nomoto
Senior Director, Telecom & Technology Services Industries, Global Business Intelligence Division
Tatsuro's Bio
Shizue-Hidaka_Travel.
Shizue Hidaka
Senior Manager, Travel Industry, Global Business Intelligence Division
Shizue's Bio