J.D. Power provides actionable market intelligence to technology and telecommunication product and service providers serving customers. Our research solutions help clients improve customer satisfaction—ultimately leading to greater loyalty and profitability.
An overview of the customer satisfaction surveys conducted by JD Power and an introduction of the No. 1 brand with the highest level of overall satisfaction from each survey.
Japan Power Producer and Supplier Switching Satisfaction Study
Japan Contacct Center Support Satisfaction Study
Japan Reward Program Satisfaction Study