J.D. Power delivers insights drawn from more than 5,000 insurance customer experiences each with each significant customer interaction across the insurance value chain explored. Our insights and expertise help you improve the customer experience and turn your strategy into execution.
An overview of the customer satisfaction surveys conducted by JD Power and an introduction of the No. 1 brand with the highest level of overall satisfaction from each survey.
Japan Life Insurance Claims Satisfaction Study
Japan Life Insurance Contract Customer Satisfaction Study
Japan Life Insurance Servicing Customer Satisfaction Study
Japan Auto Insurance Satisfaction Study
Japan Auto Insurance Claims Satisfaction Study
Meet Our Team
Managing Director, Head of Global Business Intelligence Division
Director, Financial Service Industry, Global Business Intelligence Division